I purchased Smooth Fitness. It was used jut for walking. At present time it is not working. I contacted Smooth Fitness at 877-864-9982. I was put on hold for over one (1) hour. I was told that they do not repair for fix problems for the Smooth Fitness. I was put on...Read more
I didn't like
- I do not like
- Worst threadmill-smooth fitness
DO NOT BUY A SMOOTH FITNESS MACHINE. There is no one to talk to if your machine needs repair should something break NOT WORTH BUYING any way you look at it. I bought a Smooth Fitness treadmill a few years ago and worked fine till recently. Now that the belt on the...Read more
I spent a lot of money a few years back on a Smooth treadmill. After doing research I found them to be highly rated and a great warranty, so I didn't mind the extra cost up front. Had problems from the start with the tread and deck, which was taken care of by them. ...Read more
Smooth Fitness Treadmill Review
Broke after six weeks.left peddle kept loosing an very unstable.just real junk .all plactic, no real body T all.dont buy.dorothy hammel should stop endorsing this cycle.
Smooth Agile DMT X2 Review
I had the same issue... Dmt x2 delivered and not working right... No response from company... No iPod hookup as advertised...
Exercise Bike Review
I ordered a sit & cycle from smooth fitness it was damaged I'm waiting to hear from them they told me that they would send me a return postage paid label that been over 2 weeks ago my email address is mlowe1953@bellsouth. Net
My husband and I bought the smooth fitness CE-7.4 Elliptical trainer. What a waste of money for a machine that never worked correctly and to top it off the most terrible customer service I have ever experienced with any product EVER!!!!! I wish I would've known what a hunk of junk I was buying. Thank you for nothing!
Just called the number for service at smooth fitness and found out the company was bankrupt last year and my warranty on the treadmill is void now! I have a roller going bad and the treadmill Doctor told me that I would have to pay 174 dollars just to have the service...Read more
HAD A TERRIBLE EXPERIENCE WITH SITNCYCLE TOOK MY D**MN MONEY AND THEN CANCELLED MY ORDER SAYING THIS & THAT THEN SMOOTH FITNESS CALLED ME AND THEY DIDN'T EVEN HAVE A DIRECT LINE AND SAID THEY WOULD CALL ME BACK..I'LL BUY MY OWN!!!! AND I WAS PISSED OFF TOO NEVER...Read more
NEVER EVER BUY , they are just ***. BIG BIG time steeler .They don't have a Customer support , the warranty is like the WIND. When you try to talk to someone on the phone (the one for the sale ) , they will put you on Hold forever, passing you to somebody else to...Read more
I own the Smooth 9.65LC for 8 months. So far the product works as prescribed. It came on time and we enjoy using it when we do. (That is not often) We don't use it much and would like to use it more than we do. However, the customer service at Smooth is horrible. If I...Read more
I bought an elliptical from Smooth Fitness through wayfair.com and it has been a horrible experience. First it took me 2 months just to assemble the elliptical and then a few weeks later, it started malfunctioning. Since then it didn't work at all and I realized back...Read more
Purchased elliptical in June, 2014. Stride indicator malfunctioned and had to call Treadmill Doctor by September to order part. Had to call back 6 weeks later to find out part was on backorder. Here we are in March. They sent the same part twice!! Finally got the right...Read more
Saw treadmill products on line and wanted additional questions answered by sales associate by phone. After calling mid day and sitting on hold for 45 minutes....I hung up. Decided to call again at about 6:45 pm that same day. After sitting on phone for 25 minutes,...Read more
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