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I purchased Smooth Fitness. It was used jut for walking. At present time it is not working. I contacted Smooth Fitness at 877-864-9982. I was put on hold for over one (1) hour. I was told that they do not repair for fix problems for the Smooth Fitness. I was put on...
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I didn't like
  • Worst threadmill-smooth fitness
  • I do not like
#1075429
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DO NOT BUY A SMOOTH FITNESS MACHINE. There is no one to talk to if your machine needs repair should something break NOT WORTH BUYING any way you look at it. I bought a Smooth Fitness treadmill a few years ago and worked fine till recently. Now that the belt on the...
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#1014969
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I spent a lot of money a few years back on a Smooth treadmill. After doing research I found them to be highly rated and a great warranty, so I didn't mind the extra cost up front. Had problems from the start with the tread and deck, which was taken care of by them. ...
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1.5
#838002
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Smooth Fitness Treadmill Review

Smooth Fitness
#644879
Broke after six weeks.left peddle kept loosing an very unstable.just real junk .all plactic, no real body T all.dont buy.dorothy hammel should stop endorsing this cycle.
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Smooth Agile Dmt X2 Review

Smooth Fitness
#571068
I had the same issue... Dmt x2 delivered and not working right... No response from company... No iPod hookup as advertised...
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Exercise Bike Review

Smooth Fitness
#555132
I ordered a sit & cycle from smooth fitness it was damaged I'm waiting to hear from them they told me that they would send me a return postage paid label that been over 2 weeks ago my email address is mlowe1953@bellsouth. Net
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Elliptical Review

Smooth Fitness
#536117
My husband and I bought the smooth fitness CE-7.4 Elliptical trainer. What a waste of money for a machine that never worked correctly and to top it off the most terrible customer service I have ever experienced with any product EVER!!!!! I wish I would've known what a hunk of junk I was buying. Thank you for nothing!
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Just called the number for service at smooth fitness and found out the company was bankrupt last year and my warranty on the treadmill is void now! I have a roller going bad and the treadmill Doctor told me that I would have to pay 174 dollars just to have the service...
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Anonymous
Anonymous

Smoothfitness.com and warranty repair parts.The company Smooth Fitness LLC is no longer in business as of November 2014. Smooth Fitness LLC was foreclosed by its bank. The ban...

Anonymous
west1982

If you know you need the roller, just purchase and install it your self. They are very easy to do and some of the phone techs that work for treadmill doctor use to work for sm...

#727652
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HAD A TERRIBLE EXPERIENCE WITH SITNCYCLE TOOK MY D**MN MONEY AND THEN CANCELLED MY ORDER SAYING THIS & THAT THEN SMOOTH FITNESS CALLED ME AND THEY DIDN'T EVEN HAVE A DIRECT LINE AND SAID THEY WOULD CALL ME BACK..I'LL BUY MY OWN!!!! AND I WAS PISSED OFF TOO NEVER...
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Anonymous
Anonymous

I saw an ad for Sit N Cycle and it had it for $19.95 and free shipping.I figured I can afford that. It wasn't until I click to purchase that the total showed up as over $200.0...

1.0
#724101
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NEVER EVER BUY , they are just ***. BIG BIG time steeler .They don't have a Customer support , the warranty is like the WIND. When you try to talk to someone on the phone (the one for the sale ) , they will put you on Hold forever, passing you to somebody else to...
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#613027
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I own the Smooth 9.65LC for 8 months. So far the product works as prescribed. It came on time and we enjoy using it when we do. (That is not often) We don't use it much and would like to use it more than we do. However, the customer service at Smooth is horrible. If I...
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Anonymous
cp

i am just finding this out myself to be true.....

Anonymous
Bill

The truth of the matter is that Icon could give two shi** about the individual customer. The company is famous for purchasing brands and then running those brands into the gro...

#610033
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I bought an elliptical from Smooth Fitness through wayfair.com and it has been a horrible experience. First it took me 2 months just to assemble the elliptical and then a few weeks later, it started malfunctioning. Since then it didn't work at all and I realized back...
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#603465
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Purchased elliptical in June, 2014. Stride indicator malfunctioned and had to call Treadmill Doctor by September to order part. Had to call back 6 weeks later to find out part was on backorder. Here we are in March. They sent the same part twice!! Finally got the right...
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#602003
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Saw treadmill products on line and wanted additional questions answered by sales associate by phone. After calling mid day and sitting on hold for 45 minutes....I hung up. Decided to call again at about 6:45 pm that same day. After sitting on phone for 25 minutes,...
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Anonymous
enviro

Wish we, consumers having the same problem, could do something about this *** organization.

I didn't like
  • No answer
#596729
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