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cannot get human on line by email or telephone. Have called twice, no one answers the phone, shunted to voice mail, where I left two messages, no response. Daily emails, also no response. Credit card charged for a product with no delivery date, amount $2128, and no...
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Anonymous
ei

I ordered an elliptical from them years ago and it broke. The damage was my fault, not theirs, but I needed it repaired. There are no places that fix fitness equipment around ...

Anonymous
Desai

I placed an order with SmoothFitness in early Nov '12 and no update or call back till date. Funny thing is that I got call from them yesterday asking if I still wanted my or...

#362979
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I purchased a EVO Treadmill that I am happy with. However, a part broke that is the safety hydraulic mechanism(cracked bolt) to keep the treadmill platform upright when not in use. Smooth Fitness sent the wrong part, & we returned it. They promised to send the correct...
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Anonymous
AGILE DMT elliptical

The \"best in the industry warranty\" that Smooth Fitness boasts is a lie. You cannot actually talk with a real person. I\'ve sent many emails and phone messages and have not...

#339100
Reply to reviews
I want to save people money and frustration. Don't buy smooth fitness, at least not the treadmills. I got one and it breaks down all the time -- barely used it. And haven't been able to use it in months. And official authorized repair guys are a run around....
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#239749
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