State: California Clear all filters (6 of 53 reviews match)
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HAD A TERRIBLE EXPERIENCE WITH SITNCYCLE TOOK MY D**MN MONEY AND THEN CANCELLED MY ORDER SAYING THIS & THAT THEN SMOOTH FITNESS CALLED ME AND THEY DIDN'T EVEN HAVE A DIRECT LINE AND SAID THEY WOULD CALL ME BACK..I'LL BUY MY OWN!!!! AND I WAS PISSED OFF TOO NEVER...
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Anonymous
Anonymous

I saw an ad for Sit N Cycle and it had it for $19.95 and free shipping.I figured I can afford that. It wasn't until I click to purchase that the total showed up as over $200.0...

1.0
#724101
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Purchased elliptical in June, 2014. Stride indicator malfunctioned and had to call Treadmill Doctor by September to order part. Had to call back 6 weeks later to find out part was on backorder. Here we are in March. They sent the same part twice!! Finally got the right...
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#602003
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Honestly, at one time Smooth Fitness was a legitimate company with good to excellent service. I bought my C.E. 7.4 in 2008 - with LIFETIME FRAME WARRANTEE. Has been a good to great product for 6years. The arm that holds the foot-pedals cracked about 2 years ago. I...
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#561210
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I previously owned a Smooth 9.25HR treadmill (purchased in 2004). It provided nearly ten years of service with only routine maintenance required. In May 2013 I ordered a new treadmill (9.35). I received the unit in June 2013. However, when the technician went to...
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CKilbane
CKilbane

** Update March 3, 2014 **Issue has been resolved and treadmill is now repaired.

Anonymous
Anonymous

Good afternoon, I'm sorry to hear about the delay. Can you please email me your order information so I can have the Service Manager look into your account so we can expedite i...

#475560
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I previously owned a Smooth 9.25HR treadmill (purchased in 2004). It provided nearly ten years of service with only routine maintenance required. In May 2013 I ordered a new treadmill (9.35). I received the unit in June 2013. However, when the technician went to...
Read more
#475257
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I have a CE 3.6 Elliptical that is only a year old. It took a dump last week. I called a rep who stated that the company had been sold, and it would take a week to hear from a repair company. I offered to make the calls myself, pay for the repairs out of pocket and be...
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Anonymous
oedwards@smoothfitness.com

Since my posting I haven't heard from anyone, if there are still outstanding issues please email me so I can have your issues resolved immediately.

Anonymous
oedwards@smoothfitness.com

I apologize for the inconvenience this has caused you. Could you email me directly so I can have your issue taken care of right away. Also if possible could you forward me the...

#374134
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