Not resolved

I placed an order in early November 2012. Got an email after several days saying my $799 item was on back order.

I tried to call and cancel the order. Sat on hold for several minutes but would not give up. I finally got through and was told my order would be cancelled and money would be refunded. Then nothing.

No item, no refund. I finally had to go through my bank and Visa to get my money back. Since November 19, I have tried to contact the company by calling and FAXING. There is no answer at all.

I am sure they are out of business, other than to take your credit card payments.

Thank goodness that Visa has their consumer protection.

Review about: Smooth Fitness Treadmill.

Monetary Loss: $799.

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